Revocation instruction and formular

Right of withdrawal and customer service

revocation instruction

right of withdrawal

 

You have the right to revoke this contract within fourteen days without giving reasons.

 

The revocation period is fourteen days from the day, 

 

In the case of a contract of sale: where you or a third party designated by you, other than the carrier, have taken or have taken possession of the last goods.

In the case of a contract covering several goods ordered by the consumer under a single order and delivered separately: to which you or a third party other than the carrier designated by you have taken possession of the last goods.

In the case of a contract for the supply of goods in several instalments or pieces: in which you or a third party other than the carrier designated by you took possession of the last instalment or piece.

In the case of a contract for the regular delivery of goods over a fixed period: when you or a third party other than the carrier designated by you took possession of the first goods.

If several alternatives meet, the last time is decisive.

 

In order to exercise your right of withdrawal, you must inform us (Unrefined Riches, Adelaide Wolters, Mittelweg 144 20148 Hamburg Tel.:015223294644 info@unrefinedriches.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the following sample revocation form, which is, however, not mandatory.

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Sample withdrawal form

 

(If you want to cancel the contract, please fill out this form and send it to us.

it back.)

- To [here is the name, address and if applicable the fax number and e-mail address

of the entrepreneur by the entrepreneur]:

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the

the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name(s) of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only for paper communication)

- date

___________

(*) Delete as appropriate. 

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In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

 

Consequences of the revocation

 

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (with the exception of additional charges arising from your choice of a method of delivery other than the low-cost standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

 

You must return or deliver the Goods to Unrefined Riches, Adelaide Wolters, Mittelweg 144 20148 Hamburg, Germany, Mobil-Nr.:015223294644 info@unrefinedriches.com immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Agreement. This period shall be deemed to have been observed if you dispatch the goods before expiry of the fourteen-day period.

 

You shall bear the direct costs of returning the goods.

 

You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

 

End of the revocation instruction

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